Privacy Policy

Citta Ingenious Pvt Ltd ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website citta.co.in or use our services. By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, billing information, and any other information you choose to provide when you register for an account, request services, or communicate with us.

1.2 Non-Personal Information: We may collect non-personal information about your interaction with our website, such as your IP address, browser type, operating system, pages viewed, and the dates/times of your visits. This information is collected through cookies, log files, and other tracking technologies.

2. How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

Providing, managing, and improving our services
Processing transactions and sending related information, such as invoices and confirmations
Responding to your comments, questions, and requests, and providing customer support
Communicating with you about services, offers, promotions, and events, and providing other news and information we think may interest you
Monitoring and analyzing usage and trends to improve your experience on our website
Preventing fraudulent transactions, unauthorized access to our services, and other illegal activities
Complying with legal obligations and enforcing our terms and conditions

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.

3.2 With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

3.3 For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.4 Business Transfers: In the event of a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, we may share your information with the buyer or successor.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about your interaction with our website. Cookies are small data files stored on your device that help us improve your experience on our website. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain legal obligations.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.

To exercise any of these rights, please contact us at the details provided below.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites or services, and we encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of our website or services after the posting of changes constitutes your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Citta Ingenious Pvt Ltd
[Company Address]
Mumbai, Maharashtra, India
Email: [Contact Email]